Page 270 - NHB AR 2020-21-3 complete- Print (1)
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3.13 RTI Cell
Right to Information Act, 2005 mandates timely response to citizen requests for government
information. In this regard, RTI Cell has been established in the Bank to cater to the information
requirements of the RTI Applications and RTI Appeals received through all channels (Online
& Offline).
During 2020-21, the Bank received 1,923 RTI Applications and 146 RTI Appeals. As on
30-06-2021, the Bank replied 1,877 RTI Applications and 155 RTI Appeals, including replies
provided to the carried forward 62 RTI Applications and 14 RTI Appeals of the previous year
ended June 30, 2020.
3.14 Regional and Representative Office
The Bank has Regional Offices (ROs) at Bengaluru, Delhi, Hyderabad, Kolkata & Mumbai
and a Regional Representative Offices (RRO) at Ahmedabad to facilitate and execute its
operations in the respective regions. To strengthen the regional presence, Bank opened four
Regional Representative Offices (RROs) at Bhopal, Chennai, Guwahati and Lucknow. Bank
has now 5 ROs and 5 RROs Headed by DGMs/AGMs.
The ROs and RRO assist the Head Office in supervision, financing, resource raising and other
promotion & developmental initiatives of the Bank and are also responsible for liaisoning and
coordination at the local level.
Virtual Inauguration of Regional Representative offices at Chennai, Lucknow, Bhopal & Guwahati on 9th
July 2021.
3.15 Audit
The NHB has implemented Audit Framework, an important milestone in strengthening and
streamlining the audit activities of the Bank. Risk Based Internal Audit of the Bank is being
carried out by the Audit Department, in-house. Audit Department coordinates for RBI BFI/
250 | Annual Report 2020-21
Right to Information Act, 2005 mandates timely response to citizen requests for government
information. In this regard, RTI Cell has been established in the Bank to cater to the information
requirements of the RTI Applications and RTI Appeals received through all channels (Online
& Offline).
During 2020-21, the Bank received 1,923 RTI Applications and 146 RTI Appeals. As on
30-06-2021, the Bank replied 1,877 RTI Applications and 155 RTI Appeals, including replies
provided to the carried forward 62 RTI Applications and 14 RTI Appeals of the previous year
ended June 30, 2020.
3.14 Regional and Representative Office
The Bank has Regional Offices (ROs) at Bengaluru, Delhi, Hyderabad, Kolkata & Mumbai
and a Regional Representative Offices (RRO) at Ahmedabad to facilitate and execute its
operations in the respective regions. To strengthen the regional presence, Bank opened four
Regional Representative Offices (RROs) at Bhopal, Chennai, Guwahati and Lucknow. Bank
has now 5 ROs and 5 RROs Headed by DGMs/AGMs.
The ROs and RRO assist the Head Office in supervision, financing, resource raising and other
promotion & developmental initiatives of the Bank and are also responsible for liaisoning and
coordination at the local level.
Virtual Inauguration of Regional Representative offices at Chennai, Lucknow, Bhopal & Guwahati on 9th
July 2021.
3.15 Audit
The NHB has implemented Audit Framework, an important milestone in strengthening and
streamlining the audit activities of the Bank. Risk Based Internal Audit of the Bank is being
carried out by the Audit Department, in-house. Audit Department coordinates for RBI BFI/
250 | Annual Report 2020-21
