Page 248 - NHB AR 2020-21-3 complete- Print (1)
P. 248
Services in January 2021. Further, HFCs were sensitised to redress/resolve their customer
grievances, preferably within the turnaround time (TAT) of 30 days and to ensure to place
adequate Customer Awareness System and Grievance Redressal Machinery to sensitize and
educate its field and frontline staff.
3.4.6 Performance of HFCs
HFCs overall performance in terms of Paid-up Capital, Net Owned Fund and Outstanding
Housing Loans is given in Annexure X.
3.5 Promotion & Development
The principle mandate of the NHB is to promote housing finance institutions to improve/
strengthen the credit delivery network for housing finance in the country. The NHB under
its promotion and developmental role undertakes activities to encourage sound housing and
housing finance system in the country. The activities include implementing the Government
Schemes as Central Nodal Agency (CNA), participation in new institutions promoted by GoI,
equity support to Housing Finance Institutions and other institutions in the mortgage market,
training programmes for employees of HFCs etc.
3.5.1 Government Schemes
Credit Risk Guarantee Fund Trust for Low Income Housing (CRGFTLIH) - CRGFTLIH was
set up by the MoHUA, GoI on May 1, 2012, to ensure better flow of institutional credit for
housing in urban areas to cater to the needs of the targeted segments (EWS/LIG borrowers).
The Trust is being managed by NHB. As on June 30, 2021, 70 institutions have signed MoUs
with the Trust under the Scheme, and the Trust has issued guarantee cover in respect of 1,990
loan accounts of 15 Member Lending Institutions (MLIs) involving a total loan amount of `56.71
crore. These MLIs include 11 SCBs, 2 HFCs, 1 RRB and 1 SFB. CRGFTLIH is formulating a
new Scheme to provide partial credit guarantee to the housing loans availed by the borrowers
of Economically Weaker Section.
Pradhan Mantri Awas Yojana (PMAY) under the Mission “Housing for All by 2022” -
Housing for All by 2022 has been implemented under two broad categories namely Pradhan
Mantri Awas Yojana (Urban) and Pradhan Mantri Awaas Yojana (Gramin).
Pradhan Mantri Awas Yojana (Urban) - Credit Linked Subsidy Scheme (CLSS) Promotion
of affordable housing for weaker section through Credit Linked Subsidy Scheme (CLSS)
is one of the four verticals under PMAY (U), which has been implemented through PLIs
viz. SCBs, HFCs, RRBS, Co-operative Banks, Small Finance Banks (SFBs) and Non-Banking
Financial Company-Micro Finance Institutions (NBFC-MFIs). NHB has been identified as a
Central Nodal Agency (CNA) by the GoI, MoHUA to implement the CLSS vertical of PMAY.
228 | Annual Report 2020-21
grievances, preferably within the turnaround time (TAT) of 30 days and to ensure to place
adequate Customer Awareness System and Grievance Redressal Machinery to sensitize and
educate its field and frontline staff.
3.4.6 Performance of HFCs
HFCs overall performance in terms of Paid-up Capital, Net Owned Fund and Outstanding
Housing Loans is given in Annexure X.
3.5 Promotion & Development
The principle mandate of the NHB is to promote housing finance institutions to improve/
strengthen the credit delivery network for housing finance in the country. The NHB under
its promotion and developmental role undertakes activities to encourage sound housing and
housing finance system in the country. The activities include implementing the Government
Schemes as Central Nodal Agency (CNA), participation in new institutions promoted by GoI,
equity support to Housing Finance Institutions and other institutions in the mortgage market,
training programmes for employees of HFCs etc.
3.5.1 Government Schemes
Credit Risk Guarantee Fund Trust for Low Income Housing (CRGFTLIH) - CRGFTLIH was
set up by the MoHUA, GoI on May 1, 2012, to ensure better flow of institutional credit for
housing in urban areas to cater to the needs of the targeted segments (EWS/LIG borrowers).
The Trust is being managed by NHB. As on June 30, 2021, 70 institutions have signed MoUs
with the Trust under the Scheme, and the Trust has issued guarantee cover in respect of 1,990
loan accounts of 15 Member Lending Institutions (MLIs) involving a total loan amount of `56.71
crore. These MLIs include 11 SCBs, 2 HFCs, 1 RRB and 1 SFB. CRGFTLIH is formulating a
new Scheme to provide partial credit guarantee to the housing loans availed by the borrowers
of Economically Weaker Section.
Pradhan Mantri Awas Yojana (PMAY) under the Mission “Housing for All by 2022” -
Housing for All by 2022 has been implemented under two broad categories namely Pradhan
Mantri Awas Yojana (Urban) and Pradhan Mantri Awaas Yojana (Gramin).
Pradhan Mantri Awas Yojana (Urban) - Credit Linked Subsidy Scheme (CLSS) Promotion
of affordable housing for weaker section through Credit Linked Subsidy Scheme (CLSS)
is one of the four verticals under PMAY (U), which has been implemented through PLIs
viz. SCBs, HFCs, RRBS, Co-operative Banks, Small Finance Banks (SFBs) and Non-Banking
Financial Company-Micro Finance Institutions (NBFC-MFIs). NHB has been identified as a
Central Nodal Agency (CNA) by the GoI, MoHUA to implement the CLSS vertical of PMAY.
228 | Annual Report 2020-21
