Training and Capacity Building

Training and Capacity Building

Training and Capacity Building

Among the multiple responsibilities entrusted to NHB under Section 14 of Chapter IV of the NHB Act, 1987, the development of human resources in the sector is a major agenda of the Bank This is sought to be addressed partially through training programmes, seminars and symposia on matters related to housing for the officials of the Housing Finance Companies (HFCs), Commercial Banks and Public Housing Agencies.The growth in the housing sector has resulted in a need for human resources development and training in the sector. These needs are highly specialized as mortgage finance is different from extending financial assistance to other activities.

The last quarter of the 20th Century has been witnessing radical changes in technology, consumer markets, organisational structure, social values and the world order at large. Training and learning assume an all-time im portance in the scenario of the swiftly changing environment. Organisation have to become “learning institutions” whose members endeavor to help their organisations to cope with the dynamics of change in technology, organsiational systems and social values of the modern world. NHB endeavours to address this through, inter alia, the following:

Conducting training programmes, seminars and symposia on matters related to housing
Providing design and faculty support to various categories of institutions dealing in housing and related activities.

The training programmes conducted by NHB are on a wide spectrum of topics and for different targets groups. Orientation programmes are targeted at the entry level employees of the sector whereas, specialized programmes are designed and conducted for personnel working in specialized areas such as legal, regulatory and supervisory, risk management, securitization etc. Besides in-house faculty, experts in the respective fields are also invited to share their experiences with the participants. Various training methodologies such as class-room sessions, case studies, informal discussion, management games and interaction amongst the faculty and participants are used. Thrust is on free exchange of views and participation so as to learn from each other.

The NHB also provides programme design (course content, study material etc) and faculty support to various institutions for conducting their in-house training programmes based on their requirements. In the past such support has been provided to a large number of banks, housing finance companies as well as co-operative sector institutions. In the larger context, NHB’s efforts have been directed at capacity building of the sector so as to ensure capability and commitment in the personnel working in the sector.

Trainings/Workshop conducted during 2025-26:
S.No.
Training Program Details
Date

1.

3rd Certificate Programme on Housing Finance was conducted at Institute of Leadership Development, Jaipur. 30 Participants from 17 HFCS participated in the programme.

August 11- 23, 2025

2.

Online Training Programme on “Internal Capital Adequacy Assessment Process for HFCs” by Kolkata Regional Office

September 22, 2025

3.

Online Training Programme on “Internal Capital Adequacy Assessment Process for HFCs” by Guwahati Regional Office

September 22, 2025

4.

Online Training Programme on “Building a culture of Data Responsibility & Legal Readiness.Key Provisions and Overview of Digital Personal Data Protection Act, 2023”. 355 officials from 55 HFCs participated.

October 07, 2025

5.

Online Training programme on “Strengthening Compliance and Supervision for HFCs with an asset size below ₹1000 crore”. 55 officials from 29 HFCS participated.

October 29, 2025

6.

Kolkata Regional Office conducted a training programme for officials of HFCs on “Strengthening Ethical Practices through Preventive Vigilance” under Vigilance Awareness Week 2025 on the theme “Vigilance: Our Shared Responsibility.” On November 07, 2025. 26 participants from 14 HFCs participated in the training programme with great enthusiasm.

November 07, 2025

7.

Online Training Programme on Cyber Risk Management and IT Security for officials of HFCs. 188 officers from 18 HFCs participated.

November 10, 2025

8.

4th Certificate Programme on Housing Finance for HFCs was conducted at Institute of Leadership Development, Jaipur. 30 Participants from 17 HFCS participated in the programme. 38 participants from 22 HFCs participated in the programme.

December 02 – 13, 2025

9.

Online Training Programme on “Prevention of Sexual Harassment (PoSH) Act for the officials of HFCs. 99 officials from various HFCs attended the programme.

January 13, 2026

10.

MD, NHB Sh. Sanjay Shukla addressing the PMAY(G) Workshop in Rajasthan

January 15-16, 2026

11.

Online Training Programme on KYC & AML Compliance for Housing Finance Companies (HFCs). 175 officials participated with great enthusiasm.

January 29, 2026

12.

Online Training Programme on Interest Subsidy Scheme – PMAY 2.0. 341 officials from 19 Banks, 50 HFCs and 1 MFI.

February 11, 2026

Trainings/Workshop conducted during 2024-25:
S.No.
Training Program Details
Date

1.

A training programme on Affordable Housing was conducted at Kolkata for officials of HFCs, SCBs and RRBs

July 26, 2024

2.

A training programme on Affordable Housing as part of Panch Pran Pledge was conducted at Kolkata

July 26, 2024

3.

A training Programme on Implementation of Digital Platforms for Seamless Loan Processing and Customer Service as part of Panch Pran Pledge was conducted at Bengaluru

August 2, 2024

4.

Online Training Programme on “Legal Appraisal of Individual Housing Loans”

September 26, 2024

5.

Training Programme on “Appraisal of Individual Housing Loans” at Hyderabad –

October 17 – 18, 2024

6.

Certificate Programme on Housing Finance for HFCs at Jaipur

November 26 to December 20, 2025

7.

Residential Training Programme on “Legal Issues in Housing Finance” at Bengaluru

December 12 -13, 2024

8.

Training Programme on “Enhancing Skills in Housing Loan Operations and Customer Service for Women officials of HFCs” at New Delhi

January 20-21, 2025

9.

Residential Training Programme on “Enhancing HR Practices for Sustainable Growth in Housing Finance”at Bengaluru

February 13 -14, 2025

10.

Online Training Programme on “Gender Equity at Workplace” conducted under observance of International Women’s Day

March 12, 2025

11.

Kolkata Regional Office and Guwahati Regional Office of NHB on 19th March 2025 jointly conducted an online session on Pradhan Mantri Awas Yojana- Urban 2.0 Interest Subsidy Scheme
(PMAY-U 2.0 ISS) for the officials of PLIs having presence in West Bengal and the Northeast States.

March 19, 2025

12.

Online Training Programme on “Recovery Mechanism of Stressed Individual Housing Loan Accounts with special emphasis on SARFAESI Act” by Kolkata and Guwahati Regional Office

June 06, 2025

Trainings/Workshop conducted during 2023-24
S.No.
Training Program Details
Date
1.
A Workshop on UIDF was conducted at Guwahati
July 24, 2023

2.

A Workshop on UIDF for Urban Administration and Development Department officials was conducted at Bhopal.

July 26, 2023

3.
A Workshop on UIDF was conducted at Chennai.
July 26, 2023

4.

Online Training Programme on “Affordable Housing Finance”

July 27, 2023

5.
A Workshop on Urban Infrastructure Development Fund was conducted at Patna
July 31, 2023

6.

Online Training Programme on “Credit Appraisal of Individual Housing Loans”

August 24, 2023

7.

“A training programme on Rajbhasha as a language for Professionals was conducted at Lucknow

September 13, 2023

8.

“A training programme on PIDPI Resolution was conducted at Kolkata

September 14, 2023

9.

A Training programme on Monitoring of Frauds for HFCs was conducted at Kolkata

September 14, 2023

10.

“”A training programme on KYC AML was conducted at Guwahati

September 21, 2023

11.

Online Training Programme on “Legal Appraisal of Individual Housing Loans”

September 25, 2023

12.

A training programme for HFCs on issue of non-creation of registered mortgage for the individual housing loans was conducted at Ahmedabad

September 25, 2023

13.

“A training programme on PIDPI was conducted at Jaipur

September 26, 2023

14.

A training programme on Rajbhasha as a language for Professionals was conducted at Chennai for the officials of HFCs at Chennai

September 29,2023

15.

“A training programme on Rajbhasha as a language for Professionals was conducted at Bhubaneshwar

September 29,2023

16.

“”A training programme on Rajbhasha as a language for Professionals was conducted at Chennai.”

September 29,2023

17.

A training programme for Awareness Building on PIDPI for HFCs and CBI Officials was conducted at Bhopal

October 04, 2023

18.

A training programme on Vigilance Awareness and PIDPI for HFCs was conducted at Lucknow

October 06, 2023

19.

A training programme on PIDPI resolution for HFC Officials was conducted at Ahmedabad

October 16, 2023

20.
A Workshop on PIDPI resolution for HFC Officials was conducted at Ahmedabad
October 16, 2023

21.

A training programme on Vigilance Awareness and PIDPI for HFCs was conducted at Mumbai

October 17, 2023

22.

A training programme on Vigilance Awareness and PIDPI for HFCs was conducted at Chennai

October 17, 2023

23.

A training programme on Vigilance Awareness and PIDPI for HFCs was conducted at Bhubaneshwar

October 18, 2023

24.

A training programme on Vigilance Awareness and PIDPI for HFCs was conducted at Hyderabad

October 21, 2023

25.

A training programme on Vigilance Awareness and PIDPI for HFCs was conducted at Chandigarh

October 27, 2023

26.

A training programme on UIDF Portal was conducted at Jaipur

October 27, 2023

27.

Online Training Programme on “ Challenges in Retail Housing Loans”

November 09, 2023

28.

A training programme on UIDF for officials of Municipality Corporations and City Councils was conducted at Patna

November 22, 2023

29.

Online Training Programme on “Cyber Security Sensitization Programme for Housing Finance Companies”

November 29,2023

30.

A training programme on Digital Lending including lending through online platforms and mobile apps for HFCs was conducted at Kolkata

December 12, 2023

31.

A training programme on Refinance schemes of the Bank was conducted at Chennai

December 12, 2023

32.

Online Training Programme on “Recovery Mechanism of Stressed Individual Housing Loan Accounts with special emphasis on SARFAESI Act”

December 20, 2023

33.

A training programme for Awareness on Refinance Schemes of NHB for HFCs was conducted at Mumbai

December 27, 2023

34.

A training programme on Model Code of Conduct for DSAs/DMAs for HFCs was conducted at Ahmedabad

December 28, 2023

35.

“A training programme on PMAY for HFCs was conducted at Bhopal.

December 28, 2023

36.

A training programme on HFC was conducted at Raipur

January 2, 2024

37.
A UIDF Portal Workshop was conducted at Chennai.
January 03, 2024

38.

Online Training Programme on “ Grievance Redressal Mechanism for HFCs”

January 23, 2024

39.

A training programme on UIDF was conducted at Jaipur

February 5, 2024

40.

A training programme on UIDF and UIDF portal was conducted at Patna

February 20, 2024

41.

A training programme on Know Your Customer (KYC) and Fair Practices Code (FPC) with respect to HFCs was conducted at Kolkata

February 21, 2024

42.

A training programme on Grievance Redressal training was conducted at Ahmedabad

March 04, 2024

43.

A training programme on Role of National Housing Bank in Housing & Housing Finance Sector was conducted at Chandigarh

March 05, 2024

44.

Online Training Programme on “Outreach to Women Beneficiaries”

March 06, 2024

45.

A training programme for Hindi language was conducted at Hyderabad

March 14, 2024

46.

A training programme on Hindi Quiz Event under the aegis of Town Official Language Implementation Committee (TOLIC) was conducted at Chandigarh

March 19, 2024

47.

A training programme on Hindi Language was conducted at Lucknow

March 21, 2024

48.

A training programme on Role of NHB in promoting Affordable Housing and the Refinance scheme of NHB was conducted at Chennai

March 23, 2024

49.

Online Training Programme on “Risk Management Practices for Individual Housing Loans”

April09, 2024

50.

Online Training Programme on “Role of FinTech in improving penetration of Housing Finance in India”

May 22, 2024

51.

An Online Training Program on “Internal Capital Adequacy Assessment Process for HFCs” was conducted for the employees of the HFCs”

June 19,2024

52.

An Online Training Program on “Strategies for Asset and Liability Management” was conducted for the employees of the HFCs.”

June 24,2024

53.

NHB Mumbai Regional Office conducted an Online Training Program on “Cyber Security Awareness” for the employees of the HFCs”

June 26,2024

54.
A Workshop o on SARFAESI Act and KYC-AML guidelines for the members and officers of HFCS at Chandigarh.
June 28,2024
Trainings/Workshop conducted during 2022- 23
S.No.
Training Program Details
Date

1.

Webinar on “Affordable Housing Finance – NHB’s Initiatives”

July 26,2022

2.
Webinar on “Documentation of Individual Housing Loans”
September 22, 2022
3.
Webinar on “Risk Management Practices for Individual Housing Loans”
October 19, 2022
4.
Online Training on “Lending Opportunities for Green Housing”
November 25,2022
5.
Online Training Programme on “Prevention of Money Laundering and KYC”
December 14,2022
6.
Online Training on “Grievance Redressal Mechanism”
December 22,2022
7.
Online Training Programme on “Financing for Affordable Housing”
January 31,2023
8.
Online Training Programme on “Housing Finance for Young India”,
February 27,2023
9.
Online Training Programme on “Outreach to Women Beneficiaries”,
March 03 , 2023
10.
Online Training Programme on “Master Directions of NBFC-HFC (Reserve Bank of India Directions)”,
April 25 , 2023
11.
Online Training Programme on “Strategies for Asset & Liability Management”,
May 10, 2023
12.
Online Training Programme on “Prospects for Affordable Rental Housing”
May 24 , 2023
Trainings/Workshop conducted during 2021- 22
Due to COVID 19 restrictions, NHB is organizing webinars and online trainings as part of its training and capacity development initiatives under its promotional mandate. The Webinars and Trainings will be held during the year at periodical intervals. Till date, following webinars have been organized:

S.No.
Training Program Details
Date

1.

NHB RESIDEX – Nodal Officers Online Training

July 02, 2021

2.
Webinar on “Ethics in Lending and Corporate Governance”
August 27, 2021
3.
Webinar Training programme on” Frauds in Housing Finance and the Insolvency and Bankruptcy Code
September 21, 2021
4.
Webinar on 75@Self Reliance with Integrity for officers of NHB
November 01,2021
5.
Webinar on Opportunities and Challenges in Affordable Housing India
December 29, 2021
6.
Webinar on Swacchta Pakhwada and Cleanliness for Officials of NHB
January 18,2022
7.
Webinar/ Online Training on “Automated Data Flow- A Paradigm Shift”
February 25, 2022
8.
Webinar/ Online Training on “Training via Online Mode on Master Direction – Non-Banking Financial Company – Housing Finance Company (Reserve Bank) Directions, 2021 (Updated as on December 28,2021)
March 04, 2022
9.
Webinar/ Training via Online Mode on “Housing Finance Repository Data” for Top HFCs
March 29, 2022
10.
Webinar/ Training via Online Mode on “Housing Finance Repository Data” for small HFCs
March 29, 2022
11.
Webinar/ Training via Online Mode on “Housing Finance Repository Data” for officers of Public Sector Banks
April 08, 2022
12.
Webinar/ Training via Online Mode on “Housing Finance Repository Data” for officers of Private Sector Banks
April 08, 2022
13.
Webinar on “Housing for Individuals – Lending to Informal Sector” for HFCs, SFBs & MFIs
May 30, 2022
14.
Training Programme on “Appraisal of Individual Housing Loans”, for officers of HFCs & Banks
June 08, 2022
Trainings/Workshop conducted during 2020- 21:
Due to COVID 19 restrictions, NHB is organizing webinars and online trainings as part of its training and capacity development initiatives under its promotional mandate. The Webinars and Trainings will be held during the year at periodical intervals. Till date,  following webinars have been organized.

S.No.
Training Program Details
Date

1.

Webinar on “Prudence in Lending”

September 02,2020

2.
Webinar on “Refinance Schemes of NHB”
September 15,2020
3.
Webinar on “PMAY-CLSS and RHISS”
October 22,2020
4.
Webinar on Orientation in Housing Finance and Refinance Schemes of NHB
November 10,2020
5.
Webinar on Asset Liability Management and Compliance Issues of HFCs
December 04,2020
6.
Online Training on “Appraisal of Housing Loans by HFCs with focus on informal segments”
December 18,2020
7.
Webinar on Risk Management in Housing Finance
February 05,2021
8.
Webinar on PMAY CLSS and Refinance Schemes with focus on Affordable Housing Fund and Construction Finance
February 23,2021
9.
Exclusive Webinar for Women in Financial Services on International Women’s Day
March 08,2021
10.
Internal Training on Supervisory Framework for HFCs with focus on the RBI Master Circular dated February 2021 for NHB Officers
June 08,2021
11.
Webinar on Rural Housing and Housing Finance in Collaboration with State Bank Institute of Consumer Banking
June 11,2021
12.
Webinar/Online Meeting of Nodal Officers on RESIDEX
June 18,2021

TRAINING/Workshop 2019-20

HitCounter-4HitCounter-3HitCounter-3HitCounter-5HitCounter-7HitCounter-0HitCounter-4HitCounter-2