‘NHB has appointed following officer as Grievance Redressal Officer for resolving grievances/ complaints:
- Sh. R. S. Garg,
Executive Director,
National Housing Bank, Core- 5A,
India Habitat Centre, Lodhi Road,
New Delhi – 110 003
Contact No : 011- 24649043
E-mail id : rsgarg@nhb.org.in
Bank’s Customers, borrowers, depositors and members of general public are requested to forward their complaints/issues against the Bank, if any, to the above officer for their redressal. The Grievance Redressal Officer would take all necessary steps to redress and resolve the grievance/issue, preferably within a period of 30 days.
National Housing Bank values suggestions for improvement in its Grievance Redressal arrangement.’
After exhausting the above machinery / channels, if the customer is not satisfied, he/she may write to Executive Director and/or Chairman & Managing Director of the Bank:
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