Grievance Redressal Officer

‘NHB has appointed following officer as Grievance Redressal Officer for resolving grievances/ complaints:

1. Sh. R. S. Garg,
   Executive Director,
   National Housing Bank, Core- 5A,
   India Habitat Centre, Lodhi Road,
   New Delhi – 110 003
   Contact No : 011- 24649043
   E-mail id : rsgarg@nhb.org.in

Bank’s Customers, borrowers, depositors and members of general public are requested to forward their complaints/issues against the Bank, if any, to the above officer for their redressal. The Grievance Redressal Officer would take all necessary steps to redress and resolve the grievance/issue, preferably within a period of 30 days.

National Housing Bank values suggestions for improvement in its Grievance Redressal arrangement.’

After exhausting the above machinery / channels, if the customer is not satisfied, he/she may write to Executive Director and/or Chairman & Managing Director of the Bank:

• Details of CMD/ED/Functional Heads
  
  
• Click here to fill Online Complaint Form
  
  
• Click here to Download Complaint Form